What is one supposed to do in this role. Well one has to create a lot of work for oneself and also vision for this small ticket team. Maybe that is how one would stay busy. Somehow it seems I have to go and find work for myself. Anyway, one thing I need to so is to get to the bottom of sourcing and fill gaps. Like this
A. Look at how its being sourced today, who is sharing the leads and how do we make sure that I meet him as often as possible. This means that I need to look at sourcing data going back ( say ) atleast one year.
B. Referral business. I need to know how many referrals have existing people created and work on it
C. NPS data - Meet all the NPS direct customers.
Lets start with creating a vision chart for myself
